Ordering Information

Payment Information
Wylde Ivy accepts payments via Visa, MasterCard, Discover, and Paypal. All payments made on the website are processed through a secure server for your protection. Payments are processed automatically at the time of order and then payment information is deleted.  The system does not store your credit card information and I do not have access to view it.

Shipping Information
Orders are shipped via USPS Priority Mail and Parcel Post from Pennsylvania.  Orders containing perfumes, perfume samples, or Body Mists will automatically ship via Parcel Post.  USPS Priority Mail usually will get your packages to you in 2-3 business days and Parcel Post takes 5-8 days in transit. I ship packages daily Monday through Friday.

Order Turnaround Time
I strive to prepare and ship all orders as quickly as possible.  Wylde Ivy products are handmade fresh at the time you order (with the exception of our soaps which cure for at least a month before they are sold). Turnaround time may be up to six business days.  Turnaround time is the time from your order placement until it is shipped. It does not include time in transit.  Any updates or extensions of turnaround time can be found on the News and Specials page.

 

Cancellation Policy

I will gladly cancel an order for you, however if products have been prepared there will be a 15% restocking fee. I cannot cancel orders once shipping labels have been printed and they are scheduled for pickup.  Refunds for credit card payments may take 5 - 8 business days to be posted to your account, depending on the bank.

Shipping Insurance
The purchase of shipping insurance is an available option for all domestic and international packages. Because I cannot control the fate of packages once they leave my hands, Wylde Ivy is not liable for packages that are lost or damaged during shipping. Insurance is available at an additional charge. Though lost or damaged shipments are very rare, they can happen especially during high volume shipping times.   Shipping insurance my be added to your order by leaving a note in the "notes to seller" section during checkout.

Return Policy
I stand by our products 100%. I will replace any defective merchandise at no cost to you. I must be notified within 48 hours of delivery of any damages. I will ask that you send the items back to me so that I can verify the problem. Once I receive the merchandise, I will immediately send you a replacement and reimburse you for the shipping charges you incurred in sending the product back. You must contact me prior to sending your package back to or I cannot guarantee that I will be able to process your return.

Returns for any other reason then damage are not accepted due to the personal nature of my products. If you are unsure of a scent, please consider purchasing a sample before committing to larger sizes.

 

Based on 8995 reviews
98%
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My granddaughter and friends loved it .

My granddaughter and friends loved it .

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Bonjour Tristesse

A beautiful, light, chic scent, androgynous in the extremely pretty way like Jean Seberg frolicking among the pine beaches of 1950's French Riviera. You could wear this winter, summer, to work, on a road trip... Confession- I never get unisex scents but I NEEDED a bottle with a picture of a sea monster on it for my vanity. I am definitely a convert to Ashlee's unisex catalog now.

This body butter is so silky, definitely n...

This body butter is so silky, definitely not greasy. It smells so good. Thank you!

I love this perfume! It smells so good. It...

I love this perfume! It smells so good. It's a really nice vanilla perfume you can wear everyday. Thank you!

I wish I had bought the larger size, as th...

I wish I had bought the larger size, as this is a lovely fragrance! Very feminine and delicate, it smells like Spring. Plus, it arrived quickly and with a little bonus gift. I am so pleased!

This fragrance is fantastic--lovely spice...

This fragrance is fantastic--lovely spice and cinnamon aromas. It also arrived quickly and with an awesome bonus gift. I would definitely purchase from this shop again!

Sugared Flowers Collection Sampler Gift Set

M
Body Butter Cream | 8 ounces | Shea and Cocoa Formula
Marlene
This is a very nice moisturizer.

This is a very nice moisturizer.

This is a very nice moisturizer.

This is a very nice moisturizer.

1000 % worth buying every time!

1000 % worth buying every time!

Seller is the Textbook example of what a E...

Seller is the Textbook example of what a ETSY seller should strive to be like.
Perfect products, outstanding Customer service and genuine!

Nice musky smell that layers well with a s...

Nice musky smell that layers well with a sweeter fragrance.

Love the new scents. Will certainly be placing an order!!

Lovely smell, I got 'The Crow' and it smel...

Lovely smell, I got 'The Crow' and it smells so good, I will definitely be ordering a full size one on my next paycheck!

Perfect Vanilla Fragrance

This is the only vanilla you need. It's pure vanilla without being foody or perfumey. Perfectly blooms on the warmth of your skin. Thank you so much for this perfect combination.

Great and long lasting scent!

Great and long lasting scent!

I really like getting samples of perfumes...

I really like getting samples of perfumes to try before I buy a bottle. These samples are a good size so you can get a few uses out of them. Shipping was really fast. I'm having a hard time picking a favorite. They all smell so good!

Smells clean and feminine- like the descri...

Smells clean and feminine- like the description would have you imagine. And the sample is large enough to use more than once to make sure you really like it

V
The Crystal Collection Hemp and Green Tea Lotion
Vernon
I'm so sad this is being discontinued! It...

I'm so sad this is being discontinued! It smells so fresh, green, and sweet. Like something you'd drink at a spa

Lovely. Delicate floral infusion that is t...

Lovely. Delicate floral infusion that is the perfect balance of calm and cozy. Thank you so much for including such a nice sample.

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Every single item I order from this amazin...

Every single item I order from this amazing Boutique is just amazing!

Lovely scents, fast shipping and wonderful...

Lovely scents, fast shipping and wonderful packaging. Thank you!

Third time buying this perfume, I'm in lov...

Third time buying this perfume, I'm in love. Ginger is my go to scent in everything and it's been so hard to find a good perfume but this gingerbread one is SO GOOD, 10/10. If the day ever comes when it stops being sold- I will be heartbroken.