Ordering Information

Payment Information
Wylde Ivy accepts payments via Visa, MasterCard, Discover, and Paypal. All payments made on the website are processed through a secure server for your protection. Payments are processed automatically at the time of order and then payment information is deleted.  The system does not store your credit card information and I do not have access to view it.

Shipping Information
Orders are shipped via USPS Priority Mail and Parcel Post from Pennsylvania.  Orders containing perfumes, perfume samples, or Body Mists will automatically ship via Parcel Post.  USPS Priority Mail usually will get your packages to you in 2-3 business days and Parcel Post takes 5-8 days in transit. I ship packages daily Monday through Friday.

Order Turnaround Time
I strive to prepare and ship all orders as quickly as possible.  Wylde Ivy products are handmade fresh at the time you order (with the exception of our soaps which cure for at least a month before they are sold). Turnaround time may be up to six business days.  Turnaround time is the time from your order placement until it is shipped. It does not include time in transit.  Any updates or extensions of turnaround time can be found on the News and Specials page.

 

Cancellation Policy

I will gladly cancel an order for you, however if products have been prepared there will be a 15% restocking fee. I cannot cancel orders once shipping labels have been printed and they are scheduled for pickup.  Refunds for credit card payments may take 5 - 8 business days to be posted to your account, depending on the bank.

Shipping Insurance
The purchase of shipping insurance is an available option for all domestic and international packages. Because I cannot control the fate of packages once they leave my hands, Wylde Ivy is not liable for packages that are lost or damaged during shipping. Insurance is available at an additional charge. Though lost or damaged shipments are very rare, they can happen especially during high volume shipping times.   Shipping insurance my be added to your order by leaving a note in the "notes to seller" section during checkout.

Return Policy
I stand by our products 100%. I will replace any defective merchandise at no cost to you. I must be notified within 48 hours of delivery of any damages. I will ask that you send the items back to me so that I can verify the problem. Once I receive the merchandise, I will immediately send you a replacement and reimburse you for the shipping charges you incurred in sending the product back. You must contact me prior to sending your package back to or I cannot guarantee that I will be able to process your return.

Returns for any other reason then damage are not accepted due to the personal nature of my products. If you are unsure of a scent, please consider purchasing a sample before committing to larger sizes.

 

Based on 9647 reviews
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Love the products! Customer service is 100!

Above and Beyond!!

Ashlee went above and beyond in this most recent order! Not only did she so graciously fulfill my odd request for a different bottle shape, but she also included a lovely little free gift in my favorite scent—The Moon Never Beams. Her work is genuinely amazing, and the packaging is SO thoughtful. Thanks, Ashlee!

In love with Melancholy

Another brilliant fragrance from Ashlee. She does not disappoint.

Absolutely love this scent. Reminds me of another favorite, Pink Amber Sunset. Smells like sunkissed skin.

Best perfume

Love all the scents but really love the one.It is beautiful and I get so many compliments when I wear it.It makes me feel special

I dont care for it.

From the ad I thought it would a have a fragrance of being at the sea side. It really has no fragrance at all. I personally feel it was a complete waste of money. Oh and by the way, I live at the shore so that fresh sea breeze and the beach is a smell i know well.

I absolutely love this set. Each individua...

I absolutely love this set. Each individual scent is wonderful in its own way. As expected, they don't seem to last all day so I either reapply or enjoy a more subtle scent as the day goes on. I will definitely be purchasing more in the future. The packaging is perfection and the generous bonus gifts were a lovely touch. All in all I am vey pleased with this purchase.

Smells incredible, nice floral lavender no...

Smells incredible, nice floral lavender notes and edible gourmand vanilla on top. So good!

This is the most delightful fall/halloween...

This is the most delightful fall/halloween scent- I got a sample of it last year, and haven't stopped thinking about it since so I had to buy it.

It reminds me very specifically of opening the tubs of my aunt's halloween decorations in her garage when I'm going to put them up- spicy, autumnal, and inexplicably like treasured memories of making glittery foam magnets with too many eyes and the word BOO! stuck to little white ghosts with my cousins while watching Hocus Pocus. Im absolutely delighted

S
A Midnight Dreary Collection Body Oil | 4 ounce
Sarah
I have bought the perfume in this same sce...

I have bought the perfume in this same scent previously and it's one of my favorite scents ever. My husband loves it, too! It is definitely a sexy scent. This oil was perfect. It soaked into my skin quickly and left my skin so soft. Highly recommend!

This is one of the best perfumes I've ever...

This is one of the best perfumes I've ever smelled. It definitely leans more masculine, but is still very unisex. Dark femme vibes. It reminds me of coffee and rum sitting beside a fireplace

I was looking for a new Wylde Ivy scent fo...

I was looking for a new Wylde Ivy scent for the summer, so I decided to try this collection. Mystis reminds me of my summer favorite Pink Amber Sunset. Smells like sun-kissed skin. The others are beautiful, too. I also received a sample of Candied Orchid which I never would've tried on my own but also loved. Now it's just a matter of deciding on which to go with for the full bottle!

These scents are absolutely delicious. I...

These scents are absolutely delicious. I love that all of the scents are completely different.

Very rich and deep gourmand

Very rich and deep gourmand. Will repurchase from this perfumer again for sure! Also super fast shipping!

Single Mini Mister Perfume Sample

I have bought this perfume before and it j...

I have bought this perfume before and it just smells sooooo delicious!! I get it every time I'm going on vacation because it's just the perfect scent. The seller shipped it out so quickly and I got it within days so thank you!! Love the thank you note and how nicely it's packaged

Samples are very generous, and the spray c...

Samples are very generous, and the spray caps are reliable. Definitely worth a try.

Lovely scent. Honestly, can't think of a b...

Lovely scent. Honestly, can't think of a better way to describe the scent other than the description. Also the longevity is quite long - especially on skin.

A
Wayfinder Cologne
Alicia
This is the second time I've bought from t...

This is the second time I've bought from them and I love the scent!

Lovely scent. Description is accurate for...

Lovely scent. Description is accurate for the scent notes and profile. Also, very high quality materials used. The rollerball glides like butter

Perfect name

Pink Petal Sugarcube is spot on. Beautiful, sweet raspberry hard candy floating on a soft floral waft of spring. It pairs perfectly with the body butter and lasted all day. 12 hours later I can still catch a hint of it. Perfect for warm weather fruity floral.

This smells incredible. I will be purchasi...

This smells incredible. I will be purchasing this again!

I purchased the 10 sampler for myself for my birthday. Best present ever!.So far my favorites are all of them

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This is a wonderful cologne/parfum: a very...

This is a wonderful cologne/parfum: a very relaxing and warm top note of bergamot that conjures for me a gentle masculine smell of another era. It is exactly as described and is a true tribute to Poe. I am so pleased and think this will become my new daily scent. In the meanwhile, I will explore other creations from the shop!